SSIT Recruitment
Member
PURPOSE
CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE
SP-SSA International Container Services Joint Venture Company
Phuoc Loc Commune, Phuoc Hoa Ward, Phu My Town, Ba Ria Vung Tau.
Please send your CV to email: recruitment@ssit.com.vn
Deadline for application: 31/12/2019
- Provides effective and efficient level 1 support for users relating to Application in Terminal for simple problems. More complex problems are referred to supervision.
- Coordinates with IT Team to monitor day to day business system operations, database operation of the terminal to keep the maximum availability of Application system in Terminal.
- Analyses user incident, request/problem and finds appropriate solutions for IT Application problem and record in the service desk system.
- Resolves IT application-related incidents, service requests and problems in a timely and efficient manner in line with business requirement.
- As required, provides timely communication to users on the status of their service request and incidents.
- Communicates with customers in a professional manner, maintaining confidentiality where applicable.
- Troubleshoots the issues from personnel computer, business software systems.
- Participates in installing and testing all the scenarios of Application before releasing and follows the RM procedure in Governance.
- Loads and sets up the workstation following to the SSIT IT Standard.
- Supports end users to commits the SLA and follows the IT operational procedures set by IT Manager.
- Assists IT team in developing new applications for internal use as and when required.
- Other duties assigned by line manager as and when required.
CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE
- College degree in computer science or related discipline.
- At least 01 years of experience in Application system, Database administration and client support.
- Microsoft SQL Server, Oracle Database certification will be preferable.
- Good understanding of MS application, including operating systems, support system software, virtual infrastructure, server virtualization and Desktop virtualization.
- Understanding of Business system & database server especially in Terminal industry will be preferable.
- Ability to work under pressure
- Effective interpersonal skills in order to work with internal customers
- Quick learner and able to read/study documents quickly
- Self-confidence and ability to work independently
SP-SSA International Container Services Joint Venture Company
Phuoc Loc Commune, Phuoc Hoa Ward, Phu My Town, Ba Ria Vung Tau.
Please send your CV to email: recruitment@ssit.com.vn
Deadline for application: 31/12/2019
Sửa lần cuối:
Relate Threads
