Cảng SSIT tuyển IT Application Officer

[SSIT Recruitment]

PURPOSE

• Provides effective and efficient level 1 support for users relating to Application in Terminal for simple problems. More complex problems are referred to supervision.
• Coordinates with IT Team to monitor day to day business system operations, database operation of the terminal to keep the maximum availability of Application system in Terminal.

ACCOUNTABILITIES

• Analyses user incident, request/problem and finds appropriate solutions for IT Application problem and record in the service desk system.
• Resolves IT application-related incidents, service requests and problems in a timely and efficient manner in line with business requirement.
• As required, provides timely communication to users on the status of their service request and incidents.
• Communicates with customers in a professional manner, maintaining confidentiality where applicable.
• Troubleshoots the issues from personnel computer, business software systems.
• Participates in installing and testing all the scenarios of Application before releasing and follows the RM procedure in Governance.
• Loads and sets up the workstation following to the SSIT IT Standard.
• Supports end users to commits the SLA and follows the IT operational procedures set by IT Manager.
• Assists IT team in developing new applications for internal use as and when required.
• Other duties assigned by line manager as and when required.

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE

• College degree in computer science or related discipline.
• At least 01 years of experience in Application system, Database administration and client support.
• Microsoft SQL Server, Oracle Database certification will be preferable.
• Good understanding of MS application, including operating systems, support system software, virtual infrastructure, server virtualization and Desktop virtualization.
• Understanding of Business system & database server especially in Terminal industry will be preferable.
• Ability to work under pressure
• Effective interpersonal skills in order to work with internal customers
• Quick learner and able to read/study documents quickly
• Self-confidence and ability to work independently

Company's information:
SP-SSA International Container Services Joint Venture Company
Phuoc Loc Commune, Phuoc Hoa Ward, Phu My Town, Ba Ria Vung Tau.

Please send your CV to email: recruitment@ssit.com.vn

Deadline for application: 31/12/2019